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100% Pass Quiz 2025 APMG-International Marvelous Change-Management-Foundation: Exam Change Management Foundation Exam Topic

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APMG-International Change-Management-Foundation Exam Syllabus Topics:

Topic
Details

Topic 1

Engaging and communicating with stakeholders, change Impact and Readiness, conducting change impact assessments, assessing organizational readiness for change, and identifying and managing resistance to change.

Topic 2

Change Management Models and Theories: This section discusses and Kübler-Ross Change Curve.

Topic 3

Ethics and Change Management: This section covers ethical considerations in change management, managing the human side of change, and organizational and individual needs.

Topic 4

Communication in Change Management: This section covers developing a communication strategy

Topic 5

Measuring and Sustaining Change: In this section, the focus is on the key performance indicators for change initiatives, monitoring and evaluating change progress, and strategies for sustaining change.

Topic 6

Stakeholder Management: This section covers identifying stakeholders, stakeholder analysis techniques

Topic 7

Change Management Planning: This section covers creating a change management plan, integrating change management with project management, and resource allocation for change initiatives.

Topic 8

Introduction to Change Management: ThiLewin's 3-Stage Model, Kotter's 8-Step Process, ADKAR Model, s section covers the definition and importance of change management, types of organizational change, and the role of change managers.

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APMG-International Change Management Foundation Exam Sample Questions (Q75-Q80):

NEW QUESTION # 75
Which statement describes 'confirmation bias'?

A. People assume that information that is easy to access will be the most important
B. People like continuity and find ways to avoid change
C. People pay most attention to facts agree with their current opinions
D. People allow their ideas to be shaped by what most other people are starting to believe

Answer: C

Explanation:
Explanation
Confirmation bias is a cognitive bias that causes people to pay more attention to facts that agree with their current opinions and ignore or discount facts that contradict them. Confirmation bias can affect how people perceive, interpret, and remember information, as well as how they make decisions and judgments.
Confirmation bias can hinder learning and change, as people may resist or reject new information that challenges their existing beliefs or assumptions.
References:
* https://www.mindtools.com/pages/article/avoiding-psychological-bias.htm#confirmationbias
* https://www.psychologytoday.com/us/basics/confirmation-bias

NEW QUESTION # 76
When change takes a long time to embed, which is the MOST likely stakeholder response that may affect its momentum?

A. Change work priorities to devote more time to change
B. Complain to senior management that change is being badly managed
C. Redefine the changes to suite then better
D. Withdraw attraction and focus on day to day tasks

Answer: D

Explanation:
Explanation
When change takes a long time to embed, stakeholders may lose interest, enthusiasm, or commitment to the change. They may withdraw attention and focus on day to day tasks, as they feel that the change is not relevant, urgent, or beneficial for them. This may affect the momentum and success of the change. Therefore, option B is the most likely stakeholder response that may occur in this situation. The other options are less likely, as they either imply more involvement, effort, or feedback from the stakeholders. References:
https://apmg-international.com/sites/default/files/Change%20Management%20Foundation%20Sample%20Paper (page 11)

NEW QUESTION # 77
Which of the following statements about data analytics are true?
1.The more data you have, the better the results
2.Obtaining new data from external sources is beneficial and removes bias

A. Only 1 is true
B. Both 1 and 2 are true
C. Neither 1 nor 2 is true
D. Only 2 is true

Answer: C

Explanation:
Comprehensive and Detailed In-Depth Explanation:
In APMG, more data (1) doesn't guarantee better results-quality matters-and external data (2) adds perspective but doesn't inherently remove bias. Neither is true.

NEW QUESTION # 78
When starting to identify the impacts of a change initiative, which description BEST fits one of the recommended key inputs?

A. A statement of the differences between the current and future states
B. An organization chart showing senior positions in the new structure
C. An assessment of where people are on the change curve
D. The planned frequency of staff engagement surveys

Answer: C

Explanation:
When starting to identify the impacts of a change initiative, one of the recommended key inputs is a statement of the differences between the current and future states. This helps to define the scope, scale, and nature of the change, as well as the gaps and opportunities that need to be addressed. The other options are not key inputs for identifying the impacts of a change initiative, but rather outcomes or activities of other processes or stages in the change process.References: https://apmg-international.com/sites/default/files/Change%
20Management%20Foundation%20Sample%20Paper%2031%20-%20v1.0.pdf (page 11)

NEW QUESTION # 79
According to Herzberg's research, which factor leads to high job satisfaction?

A. Security
B. Salary
C. Working conditions
D. Responsibility

Answer: C

Explanation:
According to Herzberg's research, job satisfaction and dissatisfaction are influenced by two different sets of factors: motivators and hygiene factors. Motivators are factors that lead to high job satisfaction and motivation, such as achievement, recognition, responsibility, advancement, and growth. Hygiene factors are factors that do not cause satisfaction, but can cause dissatisfaction if they are absent or inadequate, such as working conditions, salary, security, and supervision. Therefore, responsibility is a motivator that leads to high job satisfaction.References: https://apmg-international.com/sites/default/files/Change%20Management%
20Foundation%20Sample%20Paper%2016%20-%20v1.0.pdf (page 11)

NEW QUESTION # 80
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